Privacy policy

Privacy Policy

Last Updated: August 13, 2026

At SAMDIYA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, or place an order. This version is adapted for your store while remaining consistent with the Shopify-powered privacy framework.

Information We Collect

When you use our website, we may collect the following information:

Personal Information

Full Name
Billing Address
Shipping Address
Email Address
Mobile Number

Order Information

Products purchased
Order history
Payment status
Shipping details

Device & Usage Information

IP Address
Browser type
Device information
Cookies
Pages visited and browsing activity

Payment Information

Payments are securely processed through trusted payment providers. SAMDIYA does not store your complete debit card, credit card, UPI, or banking information.

How We Use Your Information

We use your information to:

Process and deliver your orders
Manage returns and refunds
Provide customer support
Send order confirmations and shipping updates
Improve our website and shopping experience
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional emails or offers (only where permitted)

Cookies

Our website uses cookies and similar technologies to:

Remember your shopping cart
Save your preferences
Improve website performance
Analyze visitor traffic
Provide a better shopping experience

You can disable cookies through your browser settings, although some features of the website may not function properly.

Sharing Your Information

We only share your information when necessary to operate our business.

Your information may be shared with:

Shopify (our eCommerce platform)
Payment gateways
Shipping and logistics partners
Analytics providers
Government authorities when legally required

We never sell your personal information to third parties.

Data Security

We use reasonable technical and organizational security measures to protect your personal information against unauthorized access, misuse, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to:

Complete your orders
Provide customer support
Meet legal and tax obligations
Resolve disputes
Prevent fraud

Your Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information
Request a copy of your personal data
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

Marketing Communications

If you subscribe to our newsletter or promotional emails, you may unsubscribe at any time using the unsubscribe link in the email or by contacting us directly.

You will continue to receive transactional emails related to your orders.

Children's Privacy

Our website is not intended for children under the age required by applicable law, and we do not knowingly collect personal information from children.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their respective privacy policies before sharing your information.

International Data Transfers

Because our store is powered by Shopify and certain service providers, your information may be processed or stored in countries other than your own, in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with the revised "Last Updated" date.